The hotel offers amenities for your comfortable stay and unforgettable experiences
Superb Comfort!
“The room was exceptionally spacious, with a huge comfortable bed that ensured an amazing night's sleep.” view full review
Lovely Shower!
“The shower was refreshing, with strong water pressure and good-smelling bathroom supplies.” view full review
Breakfast Delight!
“The breakfast menu was impressive, offering a wide array of delicious options that catered to all tastes.” view full review
Convenient Kitchenette!
“Having a little kitchenette in the room was incredibly convenient, making it easy to prepare light snacks.” view full review
General
Non-smoking property
Free Wi-Fi
Front desk
Guest Parking
Electric kettle
Services
Room service
Dining
Restaurant
Free breakfast
Room features
Mini-bar
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Room decor
Carpeted floor
Show more
Location
47 Swan St,
West Malling,
United Kingdom,
ME19 6JU,
Kent
Map view
47 Swan St,
West Malling,
United Kingdom,
ME19 6JU,
Kent
City landmarks
St Leonard’s Street
St Leonard's Tower
910 m
Park
Manor Park Country Park
900 m
Castle Lake
1.8
km
Park
Leybourne Lakes Country Park
2.9
km
Amusement Park
Tiny Town
2.8
km
West Malling ME19 5BH
Chestnuts Long Barrow
3.2
km
Leybourne Lakes
2.9
km
Addington
Addington Long Barrow
3.1
km
380 Wateringbury Rd
Hill Berry Park
3.0
km
Garden
Coldrum Long Barrow
4.0
km
Unnamed Road
The Friars
4.4
km
Shopping Area
South Aylesford Retail Park
4.2
km
Brookland Lake
4.5
km
Farm
Kent Life
6.7
km
Court Farm Pilgrims Road Upper Halling
Court Farm Butchery & Country Larder
6.7
km
Farm
Little Fant Farm
6.8
km
Nearby
79 Swan St
The Cascade
140 m
Church
St Mary's Church West Malling
410 m
Restaurants
The Swan
90 m
35 Swan Street
Amano
0 m
47 Swan Street
The Old Mill Tea Room
60 m
26 Swan Street 9 Mill Yard
Frank's Restaurant and Mussel Bar
150 m
53-57 High Street
The Hungry Guest
160 m
65 High Street
McCoy's
100 m
15 Swan Street
The Farm House Restaurant
410 m
97-99 High Street
Costa Coffee
180 m
67 High Street
Desh
190 m
68-70 High Street
The Joiners Arms Restaurant
200 m
64 High Street
Bean Rush
220 m
46 King Street
Pad Thai Restaurant
270 m
15 High Street
Reviews and Ratings
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
Clean
Friendly staff
Overcooked bacon
Pricey
8.4/10
Great
Rooms
9.0
Location
7.8
Service
8.7
Dining
7.8
Guest reviews
8.4/10
based on 6 reviews
9.1
9.1/10 based on 106 reviews
John
United Kingdom,
January
2024
8.4/10
The hotel is situated in a cute end of West Malling, Kent, offering modern and spacious rooms that are equipped to a very high standard, with great extras. The service was friendly, attentive, and swift to rectify any issues. The location is full of charm and character, ideal for anyone wishing to stay in the area. Dining was excellent with special consideration for dietary needs. Overall, a great stay with a few minor points to consider.
Rooms
9.0
The rooms were spacious, modern, and clean with great extras.
Service
8.0
The staff were very helpful, attentive, and friendly.
Location
8.0
The location was full of charm and character, perfect for those looking to stay in this area.
Dining
9.0
The dining experience was excellent, catering to dietary needs and offering tasty options.
Facilities
8.0
The facilities were convenient and of high quality.
Paul
United Kingdom,
January
2024
8.2/10
The hotel has very well-designed and very comfortable rooms, a lovely and relaxing place to be. The service was friendly and helpful, swiftly rectifying any issues. The location is full of charm and character, with easy access to all amenities. The dining experience included gluten-free options and fresh products, but the breakfast timing could be more flexible.
Rooms
9.0
The rooms are very well designed, and very comfortable, with chic, clean, modern decor and amenities. All toiletries are supplied in large bottles.
Service
8.0
The staff were friendly and helpful.
Location
8.0
The location is full of charm and character, with easy access to all amenities, shops, and bars in the immediate area.
Dining
7.0
The dining included gluten-free options and fresh products, but the breakfast timing was until 9, which may not suit everyone.
Facilities
9.0
The hotel provides full facilities and amenities.
Tom
United Kingdom,
September
2023
8.8/10
I had a fantastic stay at this hotel. The rooms were beautifully designed, cozy, and had all the facilities I needed. The staff were incredibly friendly and helpful. The location, although not perfect, had a lot of charm and character. The dining experience was outstanding, with delicious meals served. Overall, a great value for the money.
Rooms
9.0
The rooms are right at the front of the hotel, well-designed, and very comfortable. Lovely and relaxing place to be.
Service
9.0
The staff were friendly and helpful, making my stay even more enjoyable.
Location
8.0
The location was full of charm and character, good for exploring shops and bars in the immediate area.
Dining
9.0
The dining experience was absolutely delicious, and they even catered to my gluten intolerance.
Facilities
9.0
The hotel had great facilities, enhancing my overall experience.
Peter
United Kingdom,
June
2023
8.6/10
My room was wonderful with full facilities, all toiletries supplied in large bottles so you won't run out, beautifully presented with a few choice pieces of Scandi furniture and accessories. The hotel staff were very welcoming and friendly, expecting me, helpful, and attentive. The location was good for us, full of charm and character, making it a great choice for anyone wishing to stay in that area. The dining experience was lovely, except for overcooked bacon, with a modern slant that was all you could wish for. The hotel facilities were top-notch, making my stay comfortable and enjoyable.
Rooms
9.0
The room was wonderful with full facilities, beautifully presented with Scandi furniture.
Service
9.0
The staff were very welcoming, helpful, and attentive.
Location
8.0
The location was good for us, full of charm and character.
Dining
8.0
The dining experience was lovely, with a modern slant and all I could wish for.
Facilities
The hotel facilities were top-notch, making my stay comfortable and enjoyable.
Arthur
United Kingdom,
May
2023
8.6/10
The hotel offers beautifully decorated and immaculately clean rooms with chic, clean, modern decor and amenities. The service was excellent, with very welcoming and friendly staff. The location, full of charm and character, was good for us. The dining experience was lovely, although the overcooked bacon was not to our liking. The facilities were exceptional, making my stay truly enjoyable.
Rooms
9.0
The rooms are beautifully decorated and immaculately clean, with chic, clean, modern decor and amenities.
Service
9.0
The service was excellent with very welcoming and friendly staff.
Location
8.0
The location was full of charm and character, good for us.
Dining
7.0
The dining experience was lovely, although the overcooked bacon was not to our liking.
Facilities
10.0
The facilities were exceptional, enhancing my overall stay.
Clean
Overcooked bacon
Billy
United Kingdom,
May
2023
8.0/10
The hotel has lovely rooms immaculately clean and beautifully decorated, complete with wonderful facilities like complimentary tea and coffee with fresh milk in the fridge. The bed is a decent size and extremely comfortable, making for a delightful stay. However, the dining experience was not to my liking as the breakfast service had limited options. The service was fantastic, with attentive and helpful staff. The location, despite lacking a bit of charm and character, was convenient for our needs. The hotel's facilities were satisfactory, though a few additions could enhance the overall experience.
Rooms
9.0
The rooms were beautifully decorated and immaculately clean, with a very comfortable bed and great facilities like complimentary tea and coffee with fresh milk in the fridge.
Service
9.0
The service was amazing during my stay, with staff who were incredibly friendly and helpful towards any request, including swift rectification of any issues with towels and linen.
Location
7.0
The location was good for us, providing convenience in town, even though it lacked a bit of charm and character.
Dining
7.0
The hotel had set up a continental breakfast in the room, which was very nice, albeit not meeting our particular preferences.
Facilities
8.0
The facilities were satisfactory, offering what was needed for a comfortable stay, though some additional amenities could further elevate the experience.